Warranty and customer returns programmes
Sims Recycling Solutions has extensive experience in managing customer returns programmes on behalf of suppliers such as manufacturers, resellers and retailers of business or consumer appliances such as computer servers, laptops and peripherals, televisions and sound systems.
We recognise that each organisation has varying requirements for warranty returns, trade-ins and stock rotations.
The Sims Warranty Returns Programme can be flexible to suit your business requirements and typically include services such as:
- Box contents compared with the standard bill of materials
- Compliance with stock rotation policy
- Missing, wrong and damaged criteria for off-lease returns
- Compliance with warranty terms
- Verification against trade-in allowance
- Service or sales stock requirements
Sims Recycling Solutions clients include a wide range of nationally and internationally re-known original equipment manufacturers, resellers and retailers.
To find out more about the Sims Recycling Solutions range of warranty returns services, email us or call +44(0) 800 008 7223.